With Kapow, Fiserv automated their compliance dashboard without building APIs for 300 banking partner applications.
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Challenge
- Fiserv was struggling with regulatory compliance on high volume transactions across 300 global banking partners and went without the automated compliance dashboard they needed for 3 years.
- As processing load grew to 10,000 transactions totaling $1 billion each day, manual processes became unsustainable. Many errors were occurring due to manual web intelligence and reconciliation.
- Real-time cash balance account data access and integration was essential, but developing APIs for 300 highly secure banking applications was out of the question. They had tried and failed.
Solution
- Today, Fiserv uses Kapow to automate data gathering and aggregation from banking partners' internal web-based applications.
- Kapow robots gather and transform information from these external systems and bring it together with data from Fiserv internal systems and data repositories to create meaningful BI.
- With Kapow, a management dashboard is available that enables treasury associates to track KPIs including debt balances, cash flow and net settlements so they can make informed financial decisions in real time.
Results
- Kapow completed a POC in 2 weeks and went live across 300 banks in 3 months.
- Automation reduced Fiserv staffing requirements by 2 full-time equivalents.
- They now have real-time access to global financial data and automated processing of over 10,000 Treasury transactions per day to meet regulatory compliance requirements
- Using robots in tandem with dashboard reporting has enabled Fiserv to consolidate funds for investment, which generates more revenue/income and reduces the number of draws from its credit facility.
AGCO, the largest pure play, full-line agricultural equipment manufacturer, uses Kapow to automate web data extraction on hundreds of thousands of parts.
Challenge
- AGCO's parts division needed to pull data from 10 websites, which sell AGCO parts as well as competitors' products.
- Their existing data feed was inflexible. They got infrequent data dumps, and AGCO had to do a lot of manual work on the product description lists.
- Overall not a very good or agile solution, given that they were extracting hundreds of thousands of parts in a very competitive industry.
Solution
- Kapow provides a fully automated data feed solution, including robots to pull from the 10 key websites and a hosted installation of Kapow running on Amazon EC2.
- Kapow also provides ongoing robot maintenance and support.
- An in-house deployment is planned for the next phase.
Results
- Kapow eliminated manual work associated with web data acquisition.
- Competitive information is up-to-date.
Automating web data extraction was key to expanding business for PPG Industries, the world's leading provider of coatings and specialty products and services.
Challenge
- An insurance company has outsourced its claims department to PPG. PPG handles claims requests from car owners through a call center application.
- PPG needs access to each insurance policy data, which typically resides on a mainframe.
- They are now encountering clients whose data resides in web applications. They need to automate web data extraction and integrate the data with internal systems to replace time consuming manual data processing by call center staff.
Solution
- Kapow robots perform web data extraction automatically.
- Robots are wrapped in web services, which make them easy to integrate into the existing solution.
Results
- Automating web data extraction and integration will result in an estimated 50,000 additional cases from the insurance company.
Attivio, a leader in unified information access, uses Kapow to automate web intelligence and integration with regulatory management systems.
Challenge
- Attivio needed to capture regulatory information from public websites, including content in JavaScript and PDFs, for their end-customer, a major financial institution.
Solution
- With Kapow, web data – including content in JavaScript and PDFs – is automatically fed into Attivio's Regulatory Active Management System, which runs on the Attivio Active Intelligence Engine.
- Attivio built a connector to their software so data output from Kapow robots is automatically transformed into the correct format.
Results
- Web data is collected automatically to support regulatory compliance.
- Based on their success with the financial company project, Attivio will be using Kapow robots to automate web data extraction on 200 additional sites.
Milestone is generating e-buzz with social media monitoring that helps clients manage online reputation.
Challenge
- Launch a social media management service (www.ebuzzconnect.com) that would enable hotels, restaurants, and businesses to monitor and manage online reputation and social media channels from a single integrated interface.
- Needed to extract reviews, rankings, and blog posts from 40 hotel and hospitality sites, including hotels.com, Orbitz, and FaceBook.
Solution
- Enables hotels to monitor and manage online reputation by aggregating content from dozens of sites in real time.
- Offers powerful reporting and the ability to provide actionable reports that can help hotels improve services to customers and increase profitability.
Results
- 3 developers maintain the site, with plenty of time to focus on adding new features and content to grow the service.
- Milestone was selected to present eBuzz Connect™ at the 2009 Travel Innovation Summit. Out of hundreds of competing innovators from around the world, Milestone was one of only 30 to take the stage.
- eBuzz Connect won a Silver Award in the Web Applications Category from the Hospitality Sales and Marketing Association International (HSMAI), the largest and most prestigious travel marketing competition globally.
Kapow partnered with IBM to create a full production Web 2.0 Expo conference scheduler iPhone application in just 3 hours.
Challenge
- Create a Web 2.0 Expo conference scheduler iPhone app.
- Showcase Web 2.0 technology
Solution
- Kapow partnered with IBM to create a full production Web 2.0 Expo conference scheduler iPhone application in just 3 hours, with no coding.
- In 90 minutes, Kapow built web automation robots to access relevant business logic and data through the browser and created a REST service as output.
- With an additional 90 minutes, 1 developer used IBM's rational EGL development tool to create the application presentation layer with a familiar iPhone UI.
Results
- The Web 2.0 Expo Conference Scheduler iPhone app was developed in 3 hours.
- Thousands of conference attendees were able to get conference information in real time through their iPhones.
The global logistics leader saves recoding time and costs by using Kapow to API-enable 15 web applications.
Challenge
- DHL needed to API-enable and integrate 15 distributed web applications for Deutsche Post World Network and DHL into an Oracle WebLogic portal without re-coding any of the existing applications.
- With more than 2 million registered users, they needed a highly scalable solution that could handle 100,000 requests per hour with 300 concurrent sessions.
- Traditional SOA methods would have required implementing a service layer directly in the current applications with an expensive long term consulting engagement.
Solution
- Kapow enabled them to integrate 15 distributed web applications into the Oracle WebLogic portal without re-coding.
- The solution meets current requirements (100,000 requests per hour/300 concurrent sessions) and is scalable to meet future demand.
Results
- Applications were API-enabled at a fraction of the cost and in record time compared to traditional methods.
- By leveraging the Kapow Katalyst™ platform, which has a stateless server that scales linearly with the number of CPUs available, they can meet current requirements and quickly scale the solution to meet growing demand.
With Kapow, Jobs2Web can extract all the web data they need, even on sites using JavaScript and Ajax.
Challenge
- Jobs2Web is the leading provider of interactive recruiting solutions.
- They were using Fetch to allow employers to track job applicants on Applicant Tracking System (ATS) websites, but they needed a solution that could extract information from sites using JavaScript and Ajax.
Solution
- Kapow was able to build robots to extract information from several of the problem sites in minutes.
- The company now uses Kapow to automate web data extraction and integration.
Results
- "With Kapow Technologies we are able to instantly pinpoint relevant matches among literally thousands that are buried in online job boards and automatically integrate this information into our system so our team of HR professionals can find the perfect job for Jobs2Web's clients." Ken Holec, CEO, Job2Web
Pitt Ohio, a premier Mid-Atlantic LTL (Less Than Truckload) carrier, uses Kapow to automate web data extraction and integration for supply chain, customer service, credit and collection process automation.
Challenge
- Integrating with supply chain and customer applications was difficult.
- Typically, this was accomplished with repetitive manual tasks that consumed valuable resources.
- Data collected in this manner resulted in numerous keystroke errors and was hours or days old, limiting relevance.
Solution
- Kapow has automated web intelligence and integration in various parts of the business, ranging from supply chain and customer service to credit and collections.
Results
- Eliminating manual data extraction, frees resources to work on more value-added projects.
- Better data quality and timeliness.
- Access to more data sources.
IntelliCorp uses Kapow to automate web intelligence for background checks and to integrate data with their professional license verification service.
Challenge
- IntelliCorp needed to collect data from state websites, including courthouse sites, to perform background checks for corporate customers.
- They needed to integrate collected web data into a professional license verification service.
- Web Intelligence scripts they were using were difficult to create and maintain.
Solution
- Kapow automates web intelligence and data integration.
- In a head-to-head test, Kapow was able to extract data from sites that were inaccessible to competing solutions.
Results
- Kapow fully automates web intelligence for background checks.
- Kapow's no-coding approach significantly reduced development /maintenance time, cost and complexity.
Kaiser Permanente saved 60% of costs by migrating content automatically with Kapow.
Challenge
- Kaiser needed to migrate content from multiple sites, stored in various formats (including static HTML) into TeamSite CMS.
Solution
- Using Kapow, they were able to migrate content automatically.
- Content migration required no coding and no content freeze.
Results
- Cost savings of 60% over manual effort.
- Zero data conversion errors.
Lexmark, a leading provider of printing and imaging products, migrated content from 50+ country sites to Vignette.
Challenge
- Lexmark needed to migrate their entire set of websites (50+ country sites) from Vignette into Documentum.
- Traditional content migration methods were too costly and time consuming.
Solution
- Using Kapow, they were able to migrate content automatically.
- Content migration required no coding and no content freeze.
Results
- Dramatic time and cost savings compared to scripting or manual approach.
- Zero data conversion errors.
McClatchy, the third-largest newspaper company in the United States, improved news aggregation throughput by 5X – from 20,000 to 100,000 articles per month.
Challenge
- McClatchy syndicates content to customers like Lexus/Nexus, Factiva and other papers.
- They were looking for a way to streamline news aggregation for syndication.
Solution
- McClatchy uses Kapow to harvest and categorize content from local papers.
- Kapow eliminates hand coding by technical staff and provides self-service tools that news editors can use.
Results
- McClatchy collects over 3,000 news articles daily.
- Throughput has improved 5X, from 20,000 stories per month to 100,000.
Santa Clara County saved 5 months and 50% of cost by automating content migration with Kapow.
Challenge
- Migrate content between internal and external portals and between different versions of Vignette CMS.
- Eliminate manual data conversion.
- Enable portal consolidation and content integration.
Solution
- With Kapow, content was automatically migrated between internal and external portals and between different versions of Vignette.
- No coding was required.
Results
- Cost savings of over 50% compared to internal estimates.
- Project was completed in 3 months vs. 8 months projected for manual effort.
- Improved data quality through automated cleansing.
ProQuest uses Kapow to automate web intelligence, enabling them to expand their line of university research and Spanish language articles.
Challenge
- ProQuest collects, organizes and publishes university research and Spanish language news articles, which are then repackaged and resold to education customers.
- The number of unstructured sources has grown significantly, and ProQuest needed to harvest research from public and private sources where electronic feeds weren't available.
- They also needed to aggregate and syndicate unstructured university research and Spanish language news articles
- They needed easy integration into existing syndication infrastructure.
Solution
- They use Kapow robots to automate web intelligence. This has enabled them to expand their product line of university research and Spanish language news articles.
- Competitive advantage is gained by independently harvesting the research supply chain.
- Kapow is a core component of their internet content acquisition (ICA) platform.
Results
- As a core element in their internet content acquisition platform, Kapow has had a direct and significant impact on revenues and margins.
- Kapow is an integral part of their value proposition as an information provider.
Red Hat saved 67% in time and cost by using Kapow for content migration to eXo.
Challenge
- Red Hat needed to migrate about 5,000 pages of static HTML into an open source CMS called eXo.
- Accenture estimated it would take nearly 3,000 man hours to do this project manually.
Solution
- Using Kapow, they were able to migrate content automatically.
- Content migration required no coding and no content freeze.
Results
- Over 67% projected savings in time and cost compared to manual method.
- Zero data conversion errors.
JB Hunt, one of the largest transportation logistics companies in North America, keeps trucks running at capacity by harnessing real-time web data with Kapow.
Challenge
- Reduce freight costs by filling all trucks on all routes to capacity.
- To achieve this goal, they needed real-time access to relevant information from diverse sources, including logistic and payment information, but access to secure/external databases was seemingly impossible.
Solution
- Kapow web intelligence robots enable them to monitor public and partner websites for freight bid information in real time.
- They can integrate data from hundreds of partners and companies within a complex value chain.
- Data flows are integrated using web application interfaces. This eliminates the need for manual copy and paste between systems.
- The solution provides mobile access to application data, crucial for a transportation company.
Results
- More trucks are running with full loads, reducing freight cost per mile.
- Automating data integration has reduced cost (and errors) associated with manual data entry.
- Real-time visibility into partner logistics drives increased margin, revenue and customer satisfaction.
- CFO has a real-time view of cash flow.
The ASPCA's content migration to SiteCore was completed in less than 3 week, a huge time savings over a manual or scripted approach.
Challenge
- The ASPCA needed to migrate content from Convio to SiteCore CMS.
- Traditional content migration methods were too costly and time consuming.
Solution
- Using Kapow, they were able to migrate content automatically.
- Content migration required no coding and no content freeze.
Results
- Kapow work was completed in 2-3 weeks.
- Huge savings over manual or scripted approach.
Progress Energy, a Fortune 500 energy company, chose Kapow because it could handle content migration to Interwoven without disrupting business operations.
Challenge
- Progress Energy needed to migrate web content to Interwoven without disrupting business operations.
- They needed to automate their internal website and file system inventory.
Solution
- Using Kapow, they were able to migrate content automatically.
- Content migration required no coding and no content freeze.
Results
- Using Kapow, they performed file system and website inventory in a matter of days.
- No content freeze was required, enabling successful content migration with no disruption to business operations.
With Kapow, content migration was complete in 2 ½ weeks.
Challenge
- The Department of Labor needed to migrate 3,500 pages of content from their intranet portal (Labornet) into Oracle WebCenter.
- The content included ASP, HTML pages and 14,000 assets, including images, Word, PDF, PowerPoint, MP3 and WMV files.
Solution
- They evaluated a “black box” approach, but ultimately chose the Kapow automated solution because it provided the most effective way to extract metadata and binary content without the need for extra coding.
- Kapow was able to crawl the file system directly for content and loop through all the source data, including “orphaned” content.
- Content was loaded directly into Oracle WebCenter through the web front-end.
Results
- They spent 5 days on development.
- The migration was complete in 2.5 weeks.
With Kapow, the U.S. Department of Health and Human Services completed their content migration in one-tenth the time.
Challenge
- The DHHS had multiple public-facing websites and portals, each with its own look and feel. They wanted to migrate content to a unified Hyperwave CMS.
- Traditional content migration methods were too time-consuming and costly based on initial estimates.
- As part of content migration, they wanted to detect and correct issues such as broken links.
- As they changed standards, they wanted an automated way to make the changes across all content in the CMS.
Solution
- Using Kapow, web assets and portals were turned into JSR-168 portlets and brought into a single portal, providing a central location to view all DHHS assets.
- Web assets were transformed to promote a common look and feel.
- Content analysis and updates were automated.
- A single search mechanism performs a federated search across all DHHS portlets. Search result links are clipped into a portlet with the same look and feel of the DHHS central site, so links don't take users off the central site.
Results
- 90% reduction of resources and time for content migration.
- No UI redesign was needed.
With Kapow, the energy division of IHS can monitor thousands of sites for factors affecting supply and demand, without relying on offshore resources for web intelligence.
Challenge
- The energy division of IHS needed to monitor thousands of government regulatory product vendor websites for factors that influence oil and gas supply and demand.
- They were relying on off-shore resources to access web data, reducing their control of what is a strategic aspect of their business.
Solution
- With Kapow's automated web data acquisition, they can gather and aggregate critical web information in real time without outsourcing.
- No coding or manual data extraction is required.
Results
- Increased efficiency with automated data extraction.
- Enhanced and improved quality of master data.
- Enhanced product offerings based on better web data.
With Kapow, Live Matrix can extract data from any site to feed their innovative real-time events portal – even content from sites using JavaScript and Ajax.
Challenge
- The Live Matrix site is a real-time events portal, collecting and displaying data on all types of live events, but they had problems extracting content from sites using JavaScript and Ajax.
- They needed to scale quickly.
Solution
- Kapow enables them to extract data from sites using JavaScript and Ajax.
- Kapow's visual scripting environment enabled the Live Matrix developers to scale quickly.
Results
- Based on a successful POC involving 20 challenging sites, Live Matrix decided to move to Kapow for web intelligence.
- With Kapow's state of the art software, Live Matrix met their launch date and became the first TV Guide for the web.
The U.S. Forest Service is saving 40,000 hours of manual effort by migrating content to their new CMS with Kapow.
Challenge
- They need to migrate 100+ individual forestry websites, comprising 45,000 pages of content, onto a single platform driven by Oracle WebCenter.
- Manual content migration would require an estimated 40,000 hours.
Solution
- Using Kapow, content migration is automatic.
- Content migration requires no coding and no content freeze.
Results
- Content migration will be complete in 4-6 weeks.
- No risk of data conversion errors.
The U.S. Navy migrated content from 22 portals and thousands of websites into Oracle CMS using Kapow.
With Kapow, Orange County completed content migration to their Vignette portal in 6 weeks.
Challenge
- They needed to migrate content from a variety of county websites into a Vignette portal.
- Traditional methods were too costly and time-consuming.
Solution
- Using Kapow, they were able to migrate content automatically.
- Content migration required no coding and no content freeze.
Results
- The entire migration was completed in approximately 6 weeks.
- Zero data conversion errors.
With Kapow, content migration to a new CMS took less than 8 weeks for the world's largest humanitarian organization.
Challenge
- They needed to migrate content from various sites into a new EPIServer CMS.
- The content was on multiple sites and in 3 languages.
Solution
- Using Kapow, they were able to migrate content automatically.
- Content migration required no coding and no content freeze.
Results
- Migration took 6-8 weeks.
- Zero data conversion errors.
Standard is using Kapow to surface content in internal applications and to automate web intelligence.
Challenge
- They needed to provide data to Yodlee in real time to take advantage of Yodlee's data, payments and risk management utility.
- They also wanted to provide web access to an internal financial application.
Solution
- Kapow technology will automate data extraction and migration to Yodlee.
- By clipping the financial service application into a Kapow-hosted portal on Amazon EC2, they are able to surface it on Standard's Jive platform using an iFrame.
Results
- Kapow technology enabled Standard to provide data to Yodlee in real time.
- Kapow's solution for surfacing the internal financial application saved 1 year of development time.